Shipping Policy
1. Order Processing Times
After an order is placed, we strive to get it ready for shipping within 1-3 business days. Typical transit times may range from 1-7 business days. Please note that we exclude weekends and holidays from our processing times.
2. Domestic and International Shipping Options
Domestic Shipping:
We offer free shipping within the continental United States, excluding return shipping. (See Return Policy)
International Shipping:
For international shipping options please email customer support at support@lionappliance.com
4. Return Shipping
In case of returns, customers are responsible for return shipping costs unless the return is due to our error (e.g., wrong item shipped, damaged product). Clearly outline your return policy and any associated fees.
5. Shipping Delays
While we strive to meet estimated delivery times, unforeseen circumstances (e.g., weather, carrier delays) may cause delays. We appreciate your understanding and patience during such situations.
6. Tracking Information
Once your order ships, we’ll provide tracking information via email.
7. Contact Us
If you have any questions about our shipping policy, feel free to reach out to our customer support team at support@lionappliance.com