Return Policy

Return Policy

1. Returns and Exchanges

If you’re looking to return or exchange your order, we’re here to help! Please contact us within 14 days of receiving your order. You can reach out via email or our customer support form.

2. Eligibility Criteria

To be eligible for a return or exchange, your item must be:

• Unused and in the same condition as when you received it.
• In the original packaging.
• Free from any signs of wear or use.

3. Non-Returnable Items

Certain types of items cannot be returned, including:

• Customized or personalized products
• Clearance items
• Unsanitary items

4. Shipping Costs

Shipping costs for returns are the responsibility of the customer.

5. How to Initiate a Return

To initiate a return, please follow these steps:

1. Contact us with your order details and reason for the return.
2. We’ll provide you with a return shipping label (if applicable).
3. Ship the item back to us using the provided label.
4. Once we receive the returned item, we’ll process your refund or exchange.

6. Refunds

Once your return is received and inspected, we’ll send you an email to notify you that we’ve received your returned item. We’ll also notify you of the approval or rejection of your refund.

If approved, your refund will be processed within 3 days, and a credit will automatically be applied to your original method of payment.